Refunds and Exchanges


The Karralyka Theatre has a no refunds policy to align with the Live Performance Australia Ticketing Code of Practice.

The no refunds policy is outlined below:

Tickets are not refundable. Refunds are only available as per the Live Performance Australia Ticketing Code of Practice. You have the right to a refund if the event to which you purchased an authorised ticket is cancelled, rescheduled (and you cannot attend the rescheduled event) or significantly relocated.

 We do not give refunds under any other circumstances including changing your mind, sickness or holidays.

At our discretion, we do give refunds in the case of death. 

To add to this, the following information relates to members and subscription season shows:  However as a member you may transfer a booking to another season/Karralyka show, subject to availability of seats. In this instance tickets must be returned to the Box Office with a minimum of 48 hours' notice before the booked performance.





Send an email, telephone us or visit the centre - we will be happy to assist you.

Telephone: (03) 9870 2888
Address: Mines Road, Ringwood East 3134

Further contact and enquiry details


Karralyka Centre is just 30 minutes away from the Melbourne CBD. Ringwood train station (Belgrave and Lilydale lines) and Ringwood East train station (Lilydale line) is a 10 minute walk from the Centre.

See more details about the location


Free car parking is available in the grounds of the centre. Parking for disabled is available adjacent to the upper entrance off Wilson Street.

Learn more about the Parking facilities