Tickets cannot be refunded, exchanged or cancelled once issued except in accordance with the applicable laws of Australia.
If an event is postponed, purchased tickets will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting Karralyka Centre prior to the replacement date for the postponed show.
In the event that a Promoter authorises ticket refunds for a postponed event, they will be issued only to the original credit card used for the purchase.
If an event is cancelled, the purchase will be refunded directly to the credit card used for the original purchase.